Customer Terms of Use

AfroMarket · Najite Africa Solutions Ltd · Version 2026-09-05

AfroMarket is a Nigeria-only online marketplace operated by Najite Africa Solutions Ltd.

Marketplace role

Najite Africa Solutions Ltd operates the marketplace and payment, safety, and dispute tools. Independent sellers remain responsible for the accuracy, legality, quality, and fulfillment of their listings.

Accounts

You must provide accurate information, protect your sign-in method, and use only one identity. Accounts may be restricted to protect users, investigate fraud, or comply with law.

Orders and prices

The final price, delivery charge, seller, delivery estimate, and applicable restrictions must be shown before payment. An order is accepted only after payment is verified and stock is reserved.

Payments

Real payments are processed in Nigerian Naira by the approved payment provider. Test balances and test transactions have no cash value. Live wallet, escrow, and payout functions remain unavailable unless separately approved.

Cancellations and disputes

Eligible orders may be cancelled before dispatch. Buyers may request a return or raise a dispute from the order screen. Refund timing depends on the payment provider and receiving bank.

Objectionable content and abusive behaviour

There is no tolerance for objectionable content or abusive users on AfroMarket. You must not post, send, or list content that is harassing, threatening, hateful, discriminatory, sexually explicit, violent or graphic, defamatory, deceptive, or that reveals another person's private information. You must not stalk, impersonate, or abuse another user. By using AfroMarket you agree to these rules.

Reporting and enforcement

Every listing carries Report listing and Report seller controls, and every seller can be blocked from the same screen. Blocking removes that user's listings and reviews from your view immediately. Najite Africa Solutions Ltd reviews reports of objectionable content and acts within 24 hours by removing the content and suspending or banning the user responsible. Accounts that post objectionable content or abuse other users may be removed without notice.

Contact

Questions and complaints can be submitted in the app or by email to support@najiteglobal.org.